Assistant Branch Manager
Our Assistant Branch Manager under the supervision of the Branch Manager is responsible for overseeing that branch staff provides consistent service to all external and internal customers while maintaining the daily operations of the branch. Our Assistant Branch manager oversees operational integrity of the branch, ensuring all operational policies, procedures, and guidelines are followed.
Primary Responsibilities:
- Directly supervises branch staff
- Adheres to all regulatory compliance along with banks policies and procedures
- Responsible for seeing that branch staff is properly trained as well as planning, assigning and directing work
- Assist the Sales and Service manager to meet branch and individual performance goals such as accuracy, sales production, referrals and quality service standards
- Responsible for monitoring, ordering and receiving cash shipments to ensure adequate cash levels within branch guidelines
- Perform all monthly audits
- Open new accounts for consumer and business customers
- Serve as the key contact for any and all customer issues that may arise
- In conjunction with the Branch Manager you will help evaluate and select candidates to fill open vacancies within your assigned branch
- Perform annual reviews of branch staff and coach to achieve optimal performance
Knowledge/Skills/Experience Requirements:
- Good verbal and written communication skills.
- Skills in math and English.
- Basic P.C. skills, especially Windows, Excel and Word. Good organization and communication/telephone skills.
- Knowledge of applicable federal, state, regulatory agency, and investor laws, rules and guidelines.
- 1-3 years banking or related experience.
- Prior Supervisory experience preferred.