Employment Opportunities

Milford Federal Bank is a strong community bank with branches in Milford, MA, Whitinsville, MA and Woonsocket, RI. We provide a variety of savings and lending products with a solid commitment to our customers. Milford Federal Savings and Loan Association is an equal opportunity and affirmative action employer  F/M/D/V. We provide a comprehensive benefit package including health, dental, life insurance and 401K match.  Qualified candidates may submit resume and cover letter to hr@milfordfederal.com.

No unsolicited resumes, email or calls from search firms will be accepted.

The following positions are available:

AVP Branch Administration

Full time position located at the Main Office in Milford, MA.

Under the general direction of the Senior VP of Operations, plan, direct and manage operations of all branches.  Recommend policies, procedures, and objectives for the branches. Ensure policies are in regulatory compliance and conform to overall institution policies. Set goals and monitor performance of assigned branches.

  • Assist in implementing the Universal Banker model
  • Develop, review and suggest improvement to policies and procedures affecting branch operations.
  • Evaluate all bank services to determine their success and propose changes, additions and deletions as appropriate.
  • Participate in development and implementation of new business programs and soliciting new business for the bank.
  • Ensure appropriate staffing levels, adequate training, cross-training and supervision and leadership of staff.
  • Represent Milford Federal in outside organizations and functions.

Knowledge/Skills/Experience Requirements:

  • Thorough knowledge of teller and customer service operations and systems.
  • Familiarity with implementing Universal Banker model.
  • Proficiency in Microsoft Office.
  • Exceptional administrative and organizational skills.
  • Exceptional management, supervisory and interpersonal skills.
  • Ability to relate to and interact with people at all economic, social and educational levels.
  • 5-7 years banking experience.
  • Bachelor’s Degree or equivalent experience.

Physical Demands/Conditions Requirements:

General Office environment.  Some lifting and carrying of heavy coin bags.  Travel between Branches is required.

Equipment Used:

General office equipment.  Personal computer.

Personal Banker

Full time position located at the Main Office in Milford, MA.

The Personal Banker is responsible for providing exceptional customer service by being versatile, utilizing superior transactional skills while possessing a vast range of experience with products and services to better assist the customers’ needs by collaborating with all departments in the organization.

  • Process “teller transactions” as part of working with the customers to satisfy their needs.
  • Successfully complete IRA and CD transactions.
  • Provide a complete range of customer service including opening new accounts, explaining available bank products and services, and gathering customer information to service new and existing accounts
  • Responsible for providing electronic banking support to customers
  • Meet with customers to strategically identify all their financial needs.
  • Work accurately and efficiently with strong written and verbal skills to complete transactions within a reasonable period of time.
  • Maintain knowledge of branch policies and procedures.
  • Participate in activities for generating new business such as special events
  • Contribute to the achievement of goals through individual and group efforts and by offering ideas for improving processes and exceeding customer expectations.
  • Deliver clarity to customers through simplicity, guidance, and know-how.
  • Supervise Retail Office in absence of Manager and Assistant Manager
  • Perform opening and closing procedures, Balancing/Rolling ECRs (Cash Recyclers)
  • Balance the Retail Office (Proving daily transaction totals)
  • Accept Consumer Loan Applications

 Mortgage Loan Originator 

Full time position located at the Main Office in Milford, MA.

Primary Duties:

  • Interviews applicants for all types of loans, including pre-approvals.
  • Engages in business development opportunities.
  • Markets and cross sells other banking products.
  • Enters loan applications in computer system, submits loan applications to Loan Prospector and/or other investor’s automated underwriting system for analysis and updates as required.
  • Responds to inquiries from customers, real estate brokers, attorneys etc., solving problems as needed.
  • Contacts customers to promote mortgage offerings.
  • Maintains knowledge of Association loan products and lending guidelines, Secondary Market guidelines, and private mortgage insurance guidelines.
  • Processes all types of loan applications. Prepares files for underwriting as needed.
  • Maintains knowledge of computer systems utilized in originating all types of loans.
  • Supervise consumer loan closings; explaining all documents and witnessing signatures as required.
  • Position requires obtaining a unique identifier to be used on all Mortgage documents originated by the employee and maintaining registration through the Nationwide Mortgage Registry System (NMLS).
  • Ensure compliance with Bank Secrecy Act, AML, OFAC and USA PATRIOT Act including but not limited to Customer Identification Program, customer due diligence, identifying high risk accounts, understand the due diligence required for lending transactions, and reporting suspicious activities to supervisor or BSA Department.

Knowledge of all mortgage products. Knowledge of FHLMC, MGIC, and various other investor lending policies and procedures. Knowledge of federal and state lending regulations. Ability to determine qualifications of applicants in various situations. Good communication skills both written and verbal. Computer software knowledge. 2-5 years of progressively responsible experience in mortgage lending and real estate activities.

Outside Mortgage Originator (Metrowest, MA territory)

We seek experienced professionals with proven track records of 3+ years mortgage loan sales success to cover assigned territories. Positions require knowledge of the origination process, secondary market guidelines, and the skills necessary to develop and originate new loan business for our Bank. This position includes base salary and commission.

Part Time Teller- Entry Level. Training will be provided.

Provide efficient, effective and courteous customer service. Perform a variety of transactions including processing deposits, withdrawals, loan payments, cashing checks, selling money order and cashier’s checks, etc. Maintain knowledge of current Bank products and services. Identity cross sales opportunities and make referrals as appropriate. Ensure accuracy and efficiency of transactions. Prove cash drawer at the end of shift. Position requires a high school diploma or equivalent. Computer, customer service, communication and organization skills. Hours vary but must be available to work Thursdays and Fridays from 12 noon to 6 pm and Saturdays 8 am to approximately 12 noon. Ability to work at any of our branches.

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